Travel & Tourism Management

Travel and Tourism is the largest industry in the world. According to World Tourism Organization survey there are more than 1, 50,000 vacancies. If you aspire for a career in the Airlines, Hotels, Travel Agencies or Customer Services Organization, you will need certain skills such as positive thinking, good communication, customer handling, knowledge of passport, visas, foreign exchange etc. and many more.

Trained staff is not available in this large and fast growing travel and tourism industry to meet the current demand. While new generation is looking forward to this growing industry, we at AIAA with our strong efforts and whole hearted support show the way.

Eligibility Criteria

Duration : 6 months
Qualification : 12 Pass (Any Stream)
Age : 17.5-30 years
Desirous : Should have a pleasing personality with good Communication skills and should be physically fit
Languages Known : Fluency in English and Hindi is must.

(Candidates weak in English will be given special coaching at Free of cost.)

Syllabus

- Introduction of Tourism.
- Definition and Industry Jargon.
- Elementary & Location Geography.
- Accommodation.
- Transportation
- Passports and Visas
- IATA coding of airlines, airport and cities and its role.
- Fare construction &ticketing rules and regulation
- Time calculation
- Airport handling (check in counter)
- Foreign exchange
- Administration
- Customer handling and communication skills.
- Sales techniques and telephone manners.
- Tourist behavior & motivation

Practical Training

- Reservations & ticketing (domestic & international)
- CRS reservation
- Interviews
- Personality development